T&C

Cancellations & Refunds

Adult 5, 6, 7, 8, 9, 10, 11, 12 week courses, Youth Termly courses & specialist workshops can be refunded at least 8 days before the start of the course. Cancellations less than 7 days before the start of term, 50% of the termly fee will be forfeited. After the term has begun the full fee will be forfeited. Gift Vouchers are not refundable.

Refunds will incur a transaction fee of £2.50 for single classes and 5% on initial cost of unused carnets/class passes, courses and workshop deposits. And Less Payment Service Provider costs. Partially used courses and carnets are not refundable.

An Adult no show, sickness or a cancellation of a class pass or single booking, less than 24 hours before the class, will be the same as an attended class.

If a class within a 5, 6, 7, 8, 9, 10, 11 or 12 week course is missed for any reason, it is not refundable or transferable or will be owe you a class to be ‘made up’ or ‘caught up’.
Only if requested before the course can we attempt to sell your class space for you and give you class credit. If we sell your space for you, we will sell our own class spaces first and then yours.

Workshops & Parties

£100 payable to hold booking. Remaining fee payable 15 days prior to the workshop.
Refund of Deposit/Fee available at least:
60 days prior to workshop 100%.
59-30 days prior to workshop 75%.
29-15 days prior 50%,
14 days or less the deposit is forfeited. 

Sunday workshops incur a £130 surcharge imposed by the venue.

Class Pass /Carnet Conditions

The 10 class pass adult carnet is valid for 12 months, the 4 class pass is valid for 6 months. A no show, sickness or a cancellation of a class pass/carnet booking less than 24 hours before the class will be the same as an attended class.  
A class pass holder can book classes when/where spaces are available in courses.
There is no refund on remaining classes in a carnet, once a class pass has its first use. Partially used class pass can be transfered to someone else. A refund can be made on an unused carnet within 7 days of purchase.
We will suspend a carnet for illness or a future prolonged work absence. Contact us to discuss.